For hospice retail teams
Hospice textile collections that fit the way hospice retail actually runs
Small teams, tight stockrooms, and a board that rightly asks where every pound and every bag ends up. Your textile collector should make that easier, not give you one more thing to chase.
Hospice shops run lean. A manager, a rota of volunteers, a stockroom measured in paces rather than pallets, and no slack for a collector who turns up late or not at all. A missed collection doesn’t just cost income. It costs floor space, volunteer goodwill and a weekend spent working around bags that should already be gone. If that sounds familiar, switching is less painful than living with it.
Here’s how it works: collections planned around your shops, weights agreed at your door, payment per kilo at the point of collection, and next-working-day recovery when a visit fails. Then the part trustees notice: every visit, weight and outcome recorded in a live portal your retail manager and your finance lead can both read. Reporting you can put in front of the board without editing it first.
We already work this way for hospice retail. Farleigh Hospice is among the charities we serve, alongside national names such as the British Heart Foundation and British Red Cross. And because hospices answer to their communities, our compliance documentation (waste carrier registration, duty-of-care paperwork, TRA membership, TRUST certification) comes as standard, not on request.
Start with your shop list
Book a collections review and we’ll map your shops against our rounds the same week.